1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our lead capture form
• Create an account as a partner
• Contact us for support
• Subscribe to our newsletter

Personal Information

This may include:

• Name and contact information (email, phone number)
• Location information (state, city, ZIP code)
• Financial information (income, credit score range)
• Property preferences and buying timeline
• Employment status and occupation

Automatically Collected Information

We automatically collect certain information when you use our service:

• IP address and geolocation data
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Match you with appropriate down payment assistance programs
• Connect you with qualified lenders and partners
• Provide customer support and respond to inquiries
• Send you relevant information about programs and services
• Improve our platform and develop new features
• Comply with legal obligations and enforce our terms

3. Information Sharing

We may share your information in the following circumstances:

• With Partners: We share your information with qualified lenders and partners who can help you with down payment assistance programs
• Service Providers: We may share information with third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity

4. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA). By providing your phone number, you consent to receive calls, text messages, and other communications from us and our partners regarding down payment assistance programs. You may opt out at any time by replying "STOP" to text messages or contacting us directly.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: privacy@downfund.com
• Phone: 1-800-DOWNFUND
• Address: DownFund, Inc., 123 Main St, Austin, TX 78701